Dynata Solutions Status

All Systems Operational

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform Operational

Customer Success Operations Operational

Dynata Support Portal Operational

Survey Authoring (Cmix) Operational

Respondent Data Collection Operational

Survey Authoring & Management Operational

Interactive Reporting Operational

Audience Solutions (Samplify) Operational

Delivery of Sample (research respondents) Operational

Samplify Operational

Demand API Operational

Demand API Sandbox Operational

Reporting and Analytics (MarketSight) Operational

United States Environment Operational

European Union Environment Operational

Australian Environment Operational

Dedicated Environments Operational

Sharpr Platform Operational

United States Environment Operational

European Union Envrionment Operational

Integrated Supply Suite Operational

Reward Center Operational

Project API Operational

Match API Operational

Import Service Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2024

No incidents reported today.

May 18, 2024

Dynata Reporting & Analytics: Planned Maintenance -EU

Completed - The scheduled maintenance has been completed.
May 18, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 00:00 EDT

Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on Saturday, May 18, 2024 between 12:00 AM EDT - 1:00AM EDT affecting customers using the EU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
May 14, 15:19 EDT

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

Dynata Survey Authoring: Service Disruption Detected

Resolved - This incident has been resolved.
May 15, 13:25 EDT

Monitoring - Our teams have resolved the service disruption affecting Dynata's Survey Authoring solution (Cmix).

As mentioned previously, there should have been no impact to data collection for launched projects.

We apologize for the inconvenience, and please let us know if you encounter any issues.
May 15, 12:29 EDT

Investigating - We're sorry, but we are currently experiencing a service disruption in Dynata's Survey Authoring tool (Cmix) and our teams are investigating it.

We will provide an update as to whether our data collection or automated research tools have been affected shortly.
May 15, 12:19 EDT

May 14, 2024

No incidents reported.

May 13, 2024

Dynata Reporting & Analytics: Planned Maintenance - AU

Completed - The scheduled maintenance has been completed.
May 13, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 6, 07:20 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 6, 07:10 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 6, 06:21 EDT

Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 05/13/2024 between 9:00am EDT - 10:00am EDT (11:00PM AEST 05/13/2024) affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
May 6, 06:13 EDT

May 12, 2024

No incidents reported.

May 11, 2024

Dynata Reporting & Analytics: Planned Maintenance - Hosted, HC and Fidelity

Completed - The scheduled maintenance has been completed.
May 11, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 6, 07:12 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 6, 06:20 EDT

Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 05/11/2024 between 12:00AM EDT - 2:00AM EDT affecting customers using the Hosted, HC, EU and Fidelity environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
May 6, 06:11 EDT

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

Dynata Survey Authoring: Upcoming Release

Completed - The scheduled maintenance has been completed.
May 7, 13:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 12:00 EDT

Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on 2024.05.07 between 12:00 PM EDT - 1:00 PM EDT. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product, with more details available here: https://help.dynata.com/s/article/2024-05-07-Release-Notes-v72-0-0-3d37f2e1
Apr 29, 07:07 EDT

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.