Update - We are continuing to work on a fix for this issue.
Dec 15, 2025 - 05:15 EST
Dec 15, 2025 - 05:15 EST
Identified - Dynata is observing delayed processing times for Brand Lift dashboard refreshes affecting a small subset of large, high-volume studies. For any study affected, all exposure and survey data continue to be collected as expected; the impact is limited to the timing of dashboard updates. Engineering has identified the contributing constraints and is deploying performance improvements designed to increase throughput and resiliency. Additional optimizations are scheduled to continue through the coming weeks.
Updates will be posted as enhancements progress.
Dec 12, 2025 - 17:34 EST
Updates will be posted as enhancements progress.
Dec 12, 2025 - 17:34 EST
Update - We are continuing to work on a fix for this issue.
Nov 20, 2025 - 09:11 EST
Nov 20, 2025 - 09:11 EST
Identified - The MarketSight engineering team is currently aware of two issues affecting Dynata Reporting & Analytics tool (MarketSight) for customers using all environments, concerning charts imported from one dataset into another. These charts may not maintain their "All Values" filter selection after import, and may also render ignoring their selected filter settings. Our team has analyzed these problems and identified their cause.
The temporary workaround to correct this is to change the filter settings in the imported chart by selecting other values, changing the mode from manual to auto, or similar. This will refresh the chart.
Our team is working to resolve the issue in a satisfactory manner, and we will provide an update when available.
Nov 18, 2025 - 15:15 EST
The temporary workaround to correct this is to change the filter settings in the imported chart by selecting other values, changing the mode from manual to auto, or similar. This will refresh the chart.
Our team is working to resolve the issue in a satisfactory manner, and we will provide an update when available.
Nov 18, 2025 - 15:15 EST
About This Site
Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.
Dynata Insight Platform
Operational
Login and Module Navigation
Operational
Customer Success Operations
Operational
Dynata Support Portal
Operational
Survey Authoring (Cmix)
Operational
Respondent Data Collection
Operational
Survey Authoring & Management
Operational
Interactive Reporting
Operational
Audience Solutions (Samplify)
Operational
Delivery of Sample (research respondents)
Operational
Samplify
Operational
Demand API
Operational
Demand API Sandbox
Operational
Reporting and Analytics (MarketSight)
Operational
United States Environment
Operational
European Union Environment
Operational
Australian Environment
Operational
Dedicated Environments
Operational
Sharpr Platform
Operational
United States Environment
Operational
European Union Envrionment
Operational
Dynata+ Platform
Degraded Performance
Dynata+
Operational
Dynata+ Sample
Operational
Dynata+ BrandLift
Degraded Performance
Integrated Supply Suite
Operational
Reward Center
Operational
Project API
Operational
Match API
Operational
Import Service
Operational
Partner Portal
Operational
Dynata QualityScore
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dynata Survey Authoring: Planned Maintenance Jan 14, 2026 22:00 - Jan 15, 2026 04:00 EST
Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on Wednesday, January 14th, 2026 starting 10:00 PM EST and lasting 6h.
During this window, Dynata's survey authoring will be unavailable and data collection for launched projects will be briefly paused.
This scheduled maintenance is need for a database upgrade which helps ensure the platform stays secure, reliable and efficient.
Posted on Oct 10, 2025 - 12:33 EDT
During this window, Dynata's survey authoring will be unavailable and data collection for launched projects will be briefly paused.
This scheduled maintenance is need for a database upgrade which helps ensure the platform stays secure, reliable and efficient.
Posted on Oct 10, 2025 - 12:33 EDT