Update - We are continuing to work on a fix for this issue.
Dec 15, 2025 - 05:15 EST
Identified - Dynata is observing delayed processing times for Brand Lift dashboard refreshes affecting a small subset of large, high-volume studies. For any study affected, all exposure and survey data continue to be collected as expected; the impact is limited to the timing of dashboard updates. Engineering has identified the contributing constraints and is deploying performance improvements designed to increase throughput and resiliency. Additional optimizations are scheduled to continue through the coming weeks.

Updates will be posted as enhancements progress.

Dec 12, 2025 - 17:34 EST

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform Operational
Login and Module Navigation Operational
Customer Success Operations Operational
Dynata Support Portal Operational
Survey Authoring (Cmix) Operational
Respondent Data Collection Operational
Survey Authoring & Management Operational
Interactive Reporting Operational
Audience Solutions (Samplify) Operational
Delivery of Sample (research respondents) Operational
Samplify Operational
Demand API Operational
Demand API Sandbox Operational
Reporting and Analytics (MarketSight) Operational
United States Environment Operational
European Union Environment Operational
Australian Environment Operational
Dedicated Environments Operational
Dynata+ Platform Degraded Performance
Dynata+ Operational
Dynata+ Sample Operational
Dynata+ BrandLift Degraded Performance
Integrated Supply Suite Operational
Reward Center Operational
Project API Operational
Match API Operational
Import Service Operational
Partner Portal Operational
Dynata QualityScore Operational
United States Environment Operational
European Union Envrionment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 19, 2026

No incidents reported today.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Completed - The scheduled maintenance has been completed.
Jun 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 10:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 16:20 EDT
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on June 16, 2026 between 10AM - 11AM. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product.

Jun 9, 16:19 EDT
Jun 15, 2026
Completed - The scheduled maintenance has been completed.
Jun 15, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 10:00 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on June 16, 2026 between 10:00am EST - 11:00am EST affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.

Jun 9, 16:33 EDT
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Resolved - This incident has been resolved.
Jun 10, 08:41 EDT
Identified - Our team has analyzed the service disruption affecting the Dynata Reporting & Analytics tool (MarketSight) for customers using the Australia Server environment, and has identified its cause.

Our team is working to resolve the issue, and we will provide an update shortly.

Jun 10, 05:53 EDT
Jun 9, 2026

No incidents reported.

Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 10:00 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on Monday, June 8, 2026 between 10:00am EDT - 11:00am EDT affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.

Jun 2, 17:19 EDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.