Brand Lift Dashboard Refresh Delays
Update - We are continuing to work on a fix for this issue.
Dec 15, 2025 - 05:15 EST
Identified - Dynata is observing delayed processing times for Brand Lift dashboard refreshes affecting a small subset of large, high-volume studies. For any study affected, all exposure and survey data continue to be collected as expected; the impact is limited to the timing of dashboard updates. Engineering has identified the contributing constraints and is deploying performance improvements designed to increase throughput and resiliency. Additional optimizations are scheduled to continue through the coming weeks.

Updates will be posted as enhancements progress.
Dec 12, 2025 - 17:34 EST

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform Operational
Login and Module Navigation Operational
Customer Success Operations Operational
Dynata Support Portal Operational
Survey Authoring (Cmix) Operational
Respondent Data Collection Operational
Survey Authoring & Management Operational
Interactive Reporting Operational
Audience Solutions (Samplify) Operational
Delivery of Sample (research respondents) Operational
Samplify Operational
Demand API Operational
Demand API Sandbox Operational
Reporting and Analytics (MarketSight) Operational
United States Environment Operational
European Union Environment Operational
Australian Environment Operational
Dedicated Environments Operational
Dynata+ Platform Degraded Performance
Dynata+ Operational
Dynata+ Sample Operational
Dynata+ BrandLift Degraded Performance
Integrated Supply Suite Operational
Reward Center Operational
Project API Operational
Match API Operational
Import Service Operational
Partner Portal Operational
Dynata QualityScore Operational
United States Environment Operational
European Union Envrionment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Dynata Reporting & Analytics: Planned Maintenance - AU Jun 16, 2026 10:00-11:00 EDT

Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on June 16, 2026 between 10:00am EST - 11:00am EST affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Posted on Jun 09, 2026 - 16:33 EDT

Dynata Survey Authoring: CMIX Release 96 Jun 16, 2026 10:00-11:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 09, 2026 - 16:20 EDT
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on June 16, 2026 between 10AM - 11AM. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product.
Jun 09, 2026 - 16:19 EDT
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Dynata Reporting & Analytics: Service Disruption Update
Resolved - This incident has been resolved.
Jun 10, 08:41 EDT
Identified - Our team has analyzed the service disruption affecting the Dynata Reporting & Analytics tool (MarketSight) for customers using the Australia Server environment, and has identified its cause.

Our team is working to resolve the issue, and we will provide an update shortly.
Jun 10, 05:53 EDT
Jun 9, 2026

No incidents reported.

Jun 8, 2026
Dynata Reporting & Analytics: Planned Maintenance - AU
Completed - The scheduled maintenance has been completed.
Jun 8, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 10:00 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on Monday, June 8, 2026 between 10:00am EDT - 11:00am EDT affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Jun 2, 17:19 EDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Dynata Reporting & Analytics: Planned Maintenance - Hosted, EU, Fidelity, Forrester, and HC
Completed - The scheduled maintenance has been completed.
Jun 4, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on Thursday, June 4, 2026 between 12:00AM EDT - 2:00 AM EDT affecting customers using the Hosted, EU, Fidelity, Forrester, and HC environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Jun 2, 17:16 EDT
Jun 3, 2026

No incidents reported.

Jun 2, 2026
Dynata Survey Authoring: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 10:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 27, 04:59 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on Tuesday, June 2, 2026 between 10:00 AM EDT - 11:00 AM EDT.

During this window, Dynata's survey authoring tool (Cmix) some features may experience a partial loss of service, but no downtime is expected.
May 26, 16:19 EDT
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Dynata Audience Solutions: Service Disruption
Resolved - This incident has been resolved.
May 29, 18:02 EDT
Identified - Our teams are investigating the ongoing service disruption related to "get estimates" and launching a project affecting Dynata Audience Solutions (Samplify and the Demand API).

We have observed that the disruption is affecting the tools themselves (Samplify and the Demand API), but it is not having an impact on the delivery of sample to live projects created using the tools.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
May 29, 17:01 EDT
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