Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.
Dynata Insight Platform
Operational
Login and Module Navigation
Operational
Customer Success Operations
Operational
Dynata Support Portal
Operational
Survey Authoring (Cmix)
Operational
Respondent Data Collection
Operational
Survey Authoring & Management
Operational
Interactive Reporting
Operational
Audience Solutions (Samplify)
Operational
Delivery of Sample (research respondents)
Operational
Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 2026-07-13 between 11:00am EST - 12:00pm EST affecting customers using the AU environment.
During this window, Dynata's Reporting & Analytics solution will be unavailable. Posted on
Jul 07, 2026 - 18:04 EDT
Completed -
The scheduled maintenance has been completed.
Jul 9, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 00:00 EDT
Scheduled -
Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 2026-07-09 between 12:00AM EST - 02:00AM EST affecting customers using the Hosted, EU, Fidelity, Forrester, and HC environment.
During this window, Dynata's Reporting & Analytics solution will be unavailable.
Jul 7, 17:54 EDT
Completed -
The scheduled maintenance has been completed.
Jul 7, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:00 EDT
Scheduled -
Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on 2026-07-07 between 10:00am - 11:00am EDT. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.
Resolved -
This incident has been resolved.
Jul 1, 17:01 EDT
Identified -
Our teams have analyzed the ongoing service disruption affecting Dynata Audience Solutions (Samplify and the Demand API).
We have confirmed that the disruption is affecting the Feasibility for newly created Samplify projects (Samplify and the Demand API), but it is not having an impact on the delivery of sample to live projects created using the tools.
Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Jul 1, 14:42 EDT
Resolved -
This incident has been resolved.
Jul 1, 10:02 EDT
Update -
We are continuing to work on a fix for this issue.
Dec 15, 05:15 EST
Identified -
Dynata is observing delayed processing times for Brand Lift dashboard refreshes affecting a small subset of large, high-volume studies. For any study affected, all exposure and survey data continue to be collected as expected; the impact is limited to the timing of dashboard updates. Engineering has identified the contributing constraints and is deploying performance improvements designed to increase throughput and resiliency. Additional optimizations are scheduled to continue through the coming weeks.
Updates will be posted as enhancements progress.
Dec 12, 17:34 EST
Resolved -
This incident has been resolved.
Jun 30, 18:04 EDT
Identified -
Our teams have analyzed the ongoing service disruption affecting the Dynata Survey Authoring tool (Cmix). We have confirmed that while the disruption does affect the survey authoring tool login via the platform, it does not impact data collection for launched projects nor any other parts of Cmix.
Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Jun 30, 13:22 EDT
Completed -
The scheduled maintenance has been completed.
Jun 30, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 10:00 EDT
Scheduled -
Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on 2026-06-30 between 10:00am - 11:00am EDT.
During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.
Jun 23, 15:24 EDT
Resolved -
This incident has been resolved.
Jun 29, 11:16 EDT
Identified -
Our teams have analyzed the ongoing service disruption affecting Dynata Audience Solutions (Samplify and the Demand API).
We have confirmed that the disruption is affecting the Sandbox tools themselves (Samplify and the Demand API), but it is not having an impact on the delivery of sample to live projects in our production environments.
Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Jun 26, 08:31 EDT