Dynata Reporting & Analytics: Chart Issue Update
Update - We are continuing to work on a fix for this issue.
Nov 20, 2025 - 09:11 EST
Identified - The MarketSight engineering team is currently aware of two issues affecting Dynata Reporting & Analytics tool (MarketSight) for customers using all environments, concerning charts imported from one dataset into another. These charts may not maintain their "All Values" filter selection after import, and may also render ignoring their selected filter settings. Our team has analyzed these problems and identified their cause.

The temporary workaround to correct this is to change the filter settings in the imported chart by selecting other values, changing the mode from manual to auto, or similar. This will refresh the chart.

Our team is working to resolve the issue in a satisfactory manner, and we will provide an update when available.
Nov 18, 2025 - 15:15 EST
Brand Lift Dashboard Refresh Delays
Update - We are continuing to work on a fix for this issue.
Dec 15, 2025 - 05:15 EST
Identified - Dynata is observing delayed processing times for Brand Lift dashboard refreshes affecting a small subset of large, high-volume studies. For any study affected, all exposure and survey data continue to be collected as expected; the impact is limited to the timing of dashboard updates. Engineering has identified the contributing constraints and is deploying performance improvements designed to increase throughput and resiliency. Additional optimizations are scheduled to continue through the coming weeks.

Updates will be posted as enhancements progress.
Dec 12, 2025 - 17:34 EST

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform Operational
Login and Module Navigation Operational
Customer Success Operations Operational
Dynata Support Portal Operational
Survey Authoring (Cmix) Operational
Respondent Data Collection Operational
Survey Authoring & Management Operational
Interactive Reporting Operational
Audience Solutions (Samplify) Operational
Delivery of Sample (research respondents) Operational
Samplify Operational
Demand API Operational
Demand API Sandbox Operational
Reporting and Analytics (MarketSight) Operational
United States Environment Operational
European Union Environment Operational
Australian Environment Operational
Dedicated Environments Operational
Dynata+ Platform Degraded Performance
Dynata+ Operational
Dynata+ Sample Operational
Dynata+ BrandLift Degraded Performance
Integrated Supply Suite Operational
Reward Center Operational
Project API Operational
Match API Operational
Import Service Operational
Partner Portal Operational
Dynata QualityScore Operational
United States Environment Operational
European Union Envrionment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Dynata Survey Authoring: Cmix Release 94 May 5, 2026 10:00-11:00 EDT

Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on 2026-05-05 between 10:00 am - 11:00 am EDT. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product, with more details available here: https://help.dynata.com/s/article/2026-05-05-Release-Notes-v94-0-0-340e2518
Posted on Apr 29, 2026 - 17:04 EDT
Apr 30, 2026

No incidents reported today.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026
Dynata Reporting & Analytics: Planned Maintenance - Hosted, HC and Forrester
Completed - The scheduled maintenance has been completed.
Apr 26, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 06:00 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 2026-04-26 between 06:00AM EDT - 10:00AM EDT affecting customers using the Hosted, HC and Forrester environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Apr 24, 11:31 EDT
Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
Dynata Survey Authoring: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 10:00 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on April 21, 2026 between 10:00 AM EDT - 11:00 AM EDT.

During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.
Apr 14, 17:17 EDT
Apr 20, 2026

No incidents reported.

Apr 19, 2026
Dynata Reporting & Analytics: Planned Maintenance - AU
Completed - The scheduled maintenance has been completed.
Apr 19, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 10:00 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on April 19, 2026 between 10:00 AM EDT - 11:00 AM EDT affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Apr 14, 15:18 EDT
Apr 18, 2026
Dynata Reporting & Analytics: Planned Maintenance - Hosted, HC, EU, Forrester and Fidelity
Completed - The scheduled maintenance has been completed.
Apr 18, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 04:00 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on Saturday, April 18, 2026 between 4:00 AM EDT - 8:00 AM EDT affecting customers using the Hosted, HC, EU, Forrester and Fidelity environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Apr 14, 15:14 EDT
Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage