All Systems Operational

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform ? Operational
90 days ago
99.9 % uptime
Today
Login and Module Navigation ? Operational
90 days ago
100.0 % uptime
Today
Instant Insights ? Operational
90 days ago
100.0 % uptime
Today
Customer Success Operations ? Operational
90 days ago
99.41 % uptime
Today
Survey Authoring (Cmix) ? Operational
90 days ago
99.97 % uptime
Today
Respondent Data Collection ? Operational
90 days ago
99.93 % uptime
Today
Survey Authoring & Management ? Operational
90 days ago
100.0 % uptime
Today
Interactive Reporting ? Operational
90 days ago
99.97 % uptime
Today
Audience Solutions (Samplify) ? Operational
90 days ago
99.86 % uptime
Today
Delivery of Sample (research respondents) ? Operational
90 days ago
99.91 % uptime
Today
Samplify ? Operational
90 days ago
99.76 % uptime
Today
Demand API ? Operational
90 days ago
99.86 % uptime
Today
Demand API Sandbox ? Operational
90 days ago
99.89 % uptime
Today
Reporting and Analytics (MarketSight) ? Operational
90 days ago
99.97 % uptime
Today
United States Environment ? Operational
90 days ago
99.97 % uptime
Today
European Union Environment ? Operational
90 days ago
99.95 % uptime
Today
Australian Environment ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Environments ? Operational
90 days ago
99.97 % uptime
Today
Automated Research (Pop Research) ? Operational
90 days ago
99.93 % uptime
Today
Integrated Supply Suite Operational
90 days ago
100.0 % uptime
Today
Reward Center Operational
90 days ago
100.0 % uptime
Today
Project API Operational
90 days ago
100.0 % uptime
Today
Match API Operational
90 days ago
100.0 % uptime
Today
Import Service ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Sunday March 7, 2020 between 8:00 PM EST - 8:30 PM EST .

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Posted on Mar 7, 19:00 CST
We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Monday March 8, 2020 between 7:30 AM EST - 8:15 AM EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Posted on Mar 4, 11:15 CST
Past Incidents
Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
Resolved - We have resolved the infrastructure issue and response and diagnosis times have now returned back to normal.
Mar 2, 08:55 CST
Identified - We have encountered an infrastructure issue that is slowing our processing, diagnosis, and response times for customer success tickets. Tickets are still being received and they are being addressed, however diagnosis and resolution times may be slightly longer than normal while the infrastructure issue persists.

Our teams are working to resolve the problem as fast as possible, and we hope to restore typical response times again very soon. We will update this incident as progress is made and service is restored to typical patterns.

We apologize for the inconvenience!
Feb 24, 17:32 CST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Completed - The scheduled maintenance has been completed.
Feb 26, 19:40 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 19:06 CST
Update - We will be undergoing scheduled maintenance during this time.
Feb 26, 08:51 CST
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 2021-02-26 between 8 PM ET - 8:40 PM ET affecting customers using the EU/AU/HOSTED environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Feb 26, 08:31 CST
Feb 25, 2021
Completed - The scheduled maintenance has been completed.
Feb 25, 19:20 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 19:02 CST
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on February 25th between 8:00 pm EST - 8:20 pm EST, affecting customers using the US, EU, HC, or AU environments.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Feb 25, 14:32 CST
Feb 24, 2021
Feb 23, 2021

No incidents reported.

Feb 22, 2021
Resolved - This incident has been resolved.
Feb 22, 14:32 CST
Monitoring - We have resolved the infrastructure issue that was delaying diagnosis and response times for customer success tickets. Response times should be generally returning to normal as the team works through delayed tickets.
Feb 22, 10:27 CST
Identified - We have encountered an infrastructure issue affecting customer success communication which may lead to somewhat longer response times on certain customer support requests. Requests are still being received and processed, and our teams are working to resolve the underlying infrastructure issue. We should restore normal response times shortly and will update this incident as soon as the infrastructure issue is resolved.
Feb 18, 12:45 CST
Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 01:20 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 00:41 CST
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on February 21st between 1:40 am EST - 2:00 am EST, affecting customers using the US, EU, AU, or HC environments.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Feb 17, 08:57 CST
Feb 20, 2021

No incidents reported.

Feb 19, 2021
Completed - The scheduled maintenance has been completed.
Feb 19, 07:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 06:32 CST
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Friday Feb 19, 2021 between 7:30 AM EST - 8:30 AM EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Feb 17, 13:41 CST