All Systems Operational

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform ? Operational
90 days ago
100.0 % uptime
Today
Login and Module Navigation ? Operational
90 days ago
100.0 % uptime
Today
Instant Insights ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring (Cmix) ? Operational
90 days ago
99.15 % uptime
Today
Respondent Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring & Management ? Operational
90 days ago
98.15 % uptime
Today
Interactive Reporting ? Operational
90 days ago
99.3 % uptime
Today
Audience Solutions (Samplify) ? Operational
90 days ago
99.14 % uptime
Today
Delivery of Sample (research respondents) ? Operational
90 days ago
98.94 % uptime
Today
Samplify ? Operational
90 days ago
98.88 % uptime
Today
Demand API ? Operational
90 days ago
98.9 % uptime
Today
Demand API Sandbox ? Operational
90 days ago
99.85 % uptime
Today
Reporting and Analytics (MarketSight) ? Operational
90 days ago
99.76 % uptime
Today
United States Environment ? Operational
90 days ago
99.3 % uptime
Today
European Union Environment ? Operational
90 days ago
99.99 % uptime
Today
Dedicated Environments ? Operational
90 days ago
100.0 % uptime
Today
Automated Research (Pop Research) ? Operational
90 days ago
100.0 % uptime
Today
Integrated Supply Suite Operational
90 days ago
100.0 % uptime
Today
Reward Center Operational
90 days ago
100.0 % uptime
Today
Project API Operational
90 days ago
100.0 % uptime
Today
Match API Operational
90 days ago
100.0 % uptime
Today
Import Service ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - The incident has been resolved and additional database maintenance will be maintained to ensure site performance.
Nov 23, 11:08 CST
Update - Intermittent issues with dataset upload, sync, and append operations may occur. Dynata teams are working to implement a persistent resolution to the underlying cause of these issues.
Nov 19, 15:43 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 09:05 CST
Update - We are continuing to investigate this issue.
Nov 19, 08:21 CST
Investigating - We're sorry, but we are currently experiencing a service disruption in Dynata's Reporting & Analytics tool (MarketSight) affecting customers using the US and EU environment.

Our teams are investigating it, and we will provide an update shortly.
Nov 19, 08:08 CST
Nov 22, 2020

No incidents reported.

Nov 21, 2020
Completed - The scheduled maintenance has been completed.
Nov 21, 01:20 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 01:01 CST
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on November 21st between 2:00 am EST - 2:20 am EST, affecting customers using the EU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Nov 18, 13:08 CST
Completed - The scheduled maintenance has been completed.
Nov 21, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:40 CST
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on November 21st between 1:40 am EST - 2:00 am EST, affecting customers using the US environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Nov 18, 13:06 CST
Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 07:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:30 CST
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on
Friday Nov 20th,2020 between 7:30 AM EST - 8:30 AM EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Nov 18, 13:17 CST
Nov 19, 2020
Completed - The latest "Dynata Survey Authoring" has been completed as of 12:25pm EST. Please refresh your browser to get the latest updates.
Nov 19, 11:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 11:00 CST
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on 2020.11.19 between 12pm EST - 1pm EST. During this window, Dynata's survey authoring tool (Cmix) will be intermittently unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product, with more details available here: https://kb.platform.dynata.com/article/770-release-notes-v41-0-0
Nov 13, 21:31 CST
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020
Completed - The scheduled maintenance has been completed.
Nov 11, 19:00 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 11, 11:20 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 CST
Update - Please note that the tentative schedule for this maintenance window has been updated. The Dynata Demand API Sandbox environment is now scheduled for maintenance on Wednesday, 11 November 2020.

During the maintenance window, we plan to update various internal systems, which may cause intermittent down times, inconsistent API responses, API call failures, and data losses within the Sandbox environment. Production systems are NOT impacted by this maintenance.

This maintenance may affect the Demand API Sandbox between 8am EST - 8pm EST on Wednesday, 11 November, 2020. We will provide an update as soon as the maintenance work is complete and the Demand API Sandbox environment has returned to operational status.
Nov 2, 09:56 CST
Scheduled - The Dynata Demand API Sandbox environment is scheduled for maintenance starting Wednesday, 4 November, 2020.

This maintenance window is tentatively scheduled for Wednesday, November 4th. This date is subject to change and will be confirmed and finalized on Monday, November 2nd.

During the maintenance window we plan to update all our internal systems. This may cause intermittent down times, inconsistent API responses, API call failures and data losses. Production systems are NOT impacted by this.

The Maintenance will be ongoing throughout the day. We will send an update as soon as this is complete and systems are working as normal.
Oct 28, 13:03 CDT