All Systems Operational

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform ? Operational
90 days ago
99.99 % uptime
Today
Login and Module Navigation ? Operational
90 days ago
99.97 % uptime
Today
Instant Insights ? Operational
90 days ago
100.0 % uptime
Today
Customer Success Operations ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring (Cmix) ? Operational
90 days ago
99.99 % uptime
Today
Respondent Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring & Management ? Operational
90 days ago
100.0 % uptime
Today
Interactive Reporting ? Operational
90 days ago
99.98 % uptime
Today
Audience Solutions (Samplify) ? Operational
90 days ago
99.66 % uptime
Today
Delivery of Sample (research respondents) ? Operational
90 days ago
99.96 % uptime
Today
Samplify ? Operational
90 days ago
99.64 % uptime
Today
Demand API ? Operational
90 days ago
99.64 % uptime
Today
Demand API Sandbox ? Operational
90 days ago
99.42 % uptime
Today
Reporting and Analytics (MarketSight) ? Operational
90 days ago
99.71 % uptime
Today
United States Environment ? Operational
90 days ago
99.98 % uptime
Today
European Union Environment ? Operational
90 days ago
100.0 % uptime
Today
Australian Environment ? Operational
90 days ago
98.87 % uptime
Today
Dedicated Environments ? Operational
90 days ago
100.0 % uptime
Today
Automated Research (Pop Research) ? Operational
90 days ago
100.0 % uptime
Today
Integrated Supply Suite Operational
90 days ago
100.0 % uptime
Today
Reward Center Operational
90 days ago
100.0 % uptime
Today
Project API Operational
90 days ago
100.0 % uptime
Today
Match API Operational
90 days ago
100.0 % uptime
Today
Import Service ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on October 29, 2021, between 6:00 AM EST - 7:30 AM EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Posted on Oct 27, 18:17 CDT
Past Incidents
Oct 28, 2021
Completed - The scheduled maintenance has been completed.
Oct 28, 12:14 CDT
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on 2021.10.28 between 12pm-1pm ET. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product, with more details available here: https://kb.platform.dynata.com/article/805-release-notes-v49-0-0
Oct 22, 13:07 CDT
Completed - The scheduled maintenance has been completed.
Oct 28, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on October 27, 2021, between 11:00 PM EST - 1:00 AM EST.

During this window, Survey's that leverages R&D survey tools (eg: MX sliders, RML6, emPowr tool kits) will be impacted and these custom tooling's won't work.
Oct 21, 15:14 CDT
Completed - The scheduled maintenance has been completed.
Oct 28, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 CDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on October 27, 2021 between 11:00 PM EST - 1:00 AM EST.

During this window, Audience Solutions will be unavailable and delivery of sample to live projects will be paused.
Oct 21, 13:16 CDT
Oct 27, 2021
Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021
Completed - The scheduled maintenance has been completed.
Oct 24, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 CDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on October 23, 2021 between 11:00 PM EST - 3:00 AM EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Oct 22, 15:38 CDT
Oct 23, 2021
Completed - The scheduled maintenance has been completed.
Oct 23, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 10:00 CDT
Scheduled - Please be aware that we will be performing a variety of necessary system maintenance on the Dynata Insights Platform on 10/23/2021 between 11:00 AM EST - 12:00 PM EST.

During this window, the platform will be unavailable however this maintenance should not have any impact on data collection or sample delivery for live projects managed through the platform.
Oct 21, 13:02 CDT
Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021
Completed - The scheduled maintenance has been completed.
Oct 20, 08:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 08:00 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 10.20.2021 between 9:00 AM EST - 9:30 AM EST affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Oct 18, 15:09 CDT
Completed - The scheduled maintenance has been completed.
Oct 20, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:04 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 10.20.2021 between 1:00 AM EST - 1:30 AM EST affecting customers using the Hosted, EU and HC environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Oct 18, 15:07 CDT
Oct 19, 2021
Resolved - This incident has been resolved.
Oct 19, 09:20 CDT
Identified - Our teams have analyzed the ongoing feasibility service disruption affecting Dynata Audience Solutions Sandbox Environment (Samplify UAT and the UAT Demand API).

We have confirmed that the feasibility disruption is affecting the Sandbox tools themselves only (Samplify UAT and the UAT Demand API), but not the Live Environment and it is not having an impact on the delivery of sample to live projects created using the tools.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Oct 19, 08:02 CDT
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 07:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:30 CDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on October 15, 2021 between 7:30 AM EST - 8:15 AM EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Oct 13, 16:15 CDT
Oct 14, 2021
Completed - The scheduled maintenance has been completed.
Oct 14, 19:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:00 CDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on October 14, 2021 between 8:00 PM EST - 8:30 PM EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Oct 13, 16:13 CDT