Investigating - We're sorry, but we are currently experiencing a partial service disruption in Dynata's Reporting & Analytics tool (MarketSight) affecting customers using the Australian environment.

Specifically, accessing certain large crosstabs has been observed to produce an error.

Our teams are investigating the issue, and we will provide an update shortly.
Sep 16, 23:11 CDT

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform ? Operational
90 days ago
100.0 % uptime
Today
Login and Module Navigation ? Operational
90 days ago
100.0 % uptime
Today
Instant Insights ? Operational
90 days ago
100.0 % uptime
Today
Customer Success Operations ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring (Cmix) ? Operational
90 days ago
99.99 % uptime
Today
Respondent Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring & Management ? Operational
90 days ago
100.0 % uptime
Today
Interactive Reporting ? Operational
90 days ago
99.98 % uptime
Today
Audience Solutions (Samplify) ? Operational
90 days ago
99.66 % uptime
Today
Delivery of Sample (research respondents) ? Operational
90 days ago
100.0 % uptime
Today
Samplify ? Operational
90 days ago
99.61 % uptime
Today
Demand API ? Operational
90 days ago
99.61 % uptime
Today
Demand API Sandbox ? Operational
90 days ago
99.41 % uptime
Today
Reporting and Analytics (MarketSight) ? Partial Outage
90 days ago
99.9 % uptime
Today
United States Environment ? Operational
90 days ago
99.98 % uptime
Today
European Union Environment ? Operational
90 days ago
100.0 % uptime
Today
Australian Environment ? Partial Outage
90 days ago
99.61 % uptime
Today
Dedicated Environments ? Operational
90 days ago
100.0 % uptime
Today
Automated Research (Pop Research) ? Operational
90 days ago
100.0 % uptime
Today
Integrated Supply Suite Operational
90 days ago
100.0 % uptime
Today
Reward Center Operational
90 days ago
100.0 % uptime
Today
Project API Operational
90 days ago
100.0 % uptime
Today
Match API Operational
90 days ago
100.0 % uptime
Today
Import Service ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 09/20/2021 between 9:00 AM EST - 9:30 AM EST affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Posted on Sep 17, 16:16 CDT
Past Incidents
Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 01:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:40 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 09/18/2021 between 1:40 AM EST - 2:10 AM EST affecting customers using the Hosted, EU and HC environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Sep 17, 16:13 CDT
Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - Our teams have resolved the service disruption affecting Dynata's Reporting & Analytics solution (MarketSight) affecting customers using the US environment.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Sep 16, 22:40 CDT
Investigating - We're sorry, but we are currently experiencing a service disruption in Dynata's Reporting & Analytics tool (MarketSight) affecting customers using the US environment.

Our teams are investigating it, and we will provide an update shortly.
Sep 16, 22:24 CDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Completed - The scheduled maintenance has been completed.
Sep 13, 08:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 08:00 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 9/13/2021 between 9:00 AM EST - 9:30 AM EST affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Sep 8, 16:08 CDT
Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 01:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:40 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 9/11/2021 between 1:40 AM EST - 2:10 AM EST affecting customers using the Hosted, EU, and HC environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Sep 8, 16:02 CDT
Sep 10, 2021

No incidents reported.

Sep 9, 2021
Resolved - This incident has been resolved.
Sep 9, 22:17 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 17:23 CDT
Investigating - Our teams have analyzed the ongoing service disruption affecting data collection through the Dynata Survey Authoring and Automated Research tools (Cmix and Pop Research).

We have confirmed that some respondents may be experiencing slow survey load times.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Sep 9, 14:11 CDT
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.