Minor Service Outage

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform Operational
Login and Module Navigation Operational
Customer Support Operations Operational
Dynata Support Portal Operational
Survey Authoring (Cmix) Operational
Respondent Data Collection Operational
Survey Authoring & Management Operational
Interactive Reporting Operational
Audience Solutions (Samplify) Operational
Delivery of Sample (research respondents) Operational
Samplify Operational
Demand API Operational
Demand API Sandbox Operational
Reporting and Analytics (MarketSight) Operational
United States Environment Operational
European Union Environment Operational
Australian Environment Operational
Dedicated Environments Operational
Dynata+ Platform Partial Outage
Dynata+ Operational
Dynata+ Sample Operational
Dynata+ BrandLift Partial Outage
Integrated Supply Suite Operational
Reward Center Operational
Project API Operational
Match API Operational
Import Service Operational
Partner Portal Operational
Dynata QualityScore Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Dynata+ BrandLift: Planned Maintainence Oct 7, 2026 11:00-13:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 06, 2026 - 11:39 EDT
Scheduled - We will be performing system maintenance on Dynata+ BrandLift on 7th of October between 11:00 AM EST - 01:00 PM EST.

During this window, Dynata+ BrandLift will be unavailable and new project creation will not be available.
Oct 06, 2026 - 11:27 EDT

Oct 6, 2026

Dynata Survey Authoring: Upcoming Release
Completed - The scheduled maintenance has been completed.
Oct 6, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 10:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 29, 16:07 EDT
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on Tuesday, October 6, 2026 between 10:00 AM EDT - 10:30 AM EDT . During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product.
Sep 29, 16:07 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Dynata Audience Solutions: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 12:00 EDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Tuesday, September 29, 2026 between 12:00 PM EDT - 02:00 PM EDT

During this window, Audience Solutions will be unavailable and delivery of sample to live projects will be paused.
Sep 22, 17:54 EDT

Sep 28, 2026

Dynata+ Sample: Service Disruption
Resolved - This incident has been resolved.
Sep 28, 05:35 EDT
Identified - Our teams have analyzed the ongoing service disruption affecting Dynata+ Sample (UI and API). Project creation is currently impacted.

We have confirmed that the disruption is affecting the tools themselves, but it is not having an impact on the delivery of sample to live projects created using the tools.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Sep 28, 04:50 EDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Dynata Audience Solutions: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 12:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 15:11 EDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Tuesday, September 22, 2026 between 12:00 PM EDT- 2:00 PM EDT

During this window, Audience Solutions will be unavailable and delivery of sample to live projects will be paused.
Sep 15, 15:09 EDT
Dynata Audience Solutions: Service Disruption Update
Resolved - This incident has now been resolved
Sep 22, 09:25 EDT
Update - We are continuing to investigate this issue.
Sep 22, 09:24 EDT
Update - We are continuing to investigate this issue.
Sep 22, 05:40 EDT
Investigating - Our teams have analyzed the ongoing service disruption affecting Dynata Audience Solutions (Samplify and the Demand API).

We have confirmed that the disruption is affecting the tools themselves (Samplify and the Demand API), and isn't affecting the delivery of sample to live projects created using the tools.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Sep 22, 05:04 EDT
Dynata Solutions: Service Disruption to Customer Success Communications
Resolved - We are no longer facing the issue and the response time should not be affecting anymore. Thank you for your patience !
Sep 22, 05:07 EDT
Identified - Please note: You may experience longer than usual response times while we work to resolve an issue affecting our case management system. We appreciate your patience and understanding.
Sep 16, 04:46 EDT
Incident History Powered by Atlassian Statuspage