All Systems Operational

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Uptime over the past 90 days. View historical uptime.
Dynata Insight Platform ? Operational
90 days ago
100.0 % uptime
Today
Login and Module Navigation ? Operational
90 days ago
100.0 % uptime
Today
Instant Insights ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring (Cmix) ? Operational
90 days ago
99.98 % uptime
Today
Respondent Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring & Management ? Operational
90 days ago
100.0 % uptime
Today
Interactive Reporting ? Operational
90 days ago
99.94 % uptime
Today
Audience Solutions (Samplify) ? Operational
90 days ago
99.93 % uptime
Today
Delivery of Sample (research respondents) ? Operational
90 days ago
99.93 % uptime
Today
Samplify ? Operational
90 days ago
99.93 % uptime
Today
Demand API ? Operational
90 days ago
99.92 % uptime
Today
Demand API Sandbox ? Operational
90 days ago
99.93 % uptime
Today
Reporting and Analytics (MarketSight) ? Operational
90 days ago
99.98 % uptime
Today
United States Environment ? Operational
90 days ago
99.94 % uptime
Today
European Union Environment ? Operational
90 days ago
99.99 % uptime
Today
Dedicated Environments ? Operational
90 days ago
100.0 % uptime
Today
Automated Research (Pop Research) ? Operational
90 days ago
100.0 % uptime
Today
Integrated Supply Suite Operational
90 days ago
100.0 % uptime
Today
Reward Center Operational
90 days ago
100.0 % uptime
Today
Project API Operational
90 days ago
100.0 % uptime
Today
Match API Operational
90 days ago
100.0 % uptime
Today
Import Service ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Dynata Survey Authoring: Upcoming Release Jul 16, 11:00-12:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 11, 03:50 CDT
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on Thursday July 16, 2020 between 12pm-1pm ET. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product, with more details available here: https://kb.platform.dynata.com/article/741-release-notes-v38-0-0
Jul 11, 03:49 CDT
Dynata Survey Authoring: Planned Maintenance Jul 18, 20:00-20:10 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 22:43 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on Saturday July 18, 2020 between 9:00pm - 9:10pm EST.

During this window, Dynata's survey authoring and automated research tools (Cmix and Pop Research) will be unavailable and data collection for launched projects will be briefly paused.
Jul 8, 22:43 CDT
Past Incidents
Jul 12, 2020

No incidents reported today.

Jul 11, 2020
Dynata Audience Solutions / Reporting & Analytics: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 12:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 10:00 CDT
Scheduled - We will be performing routine system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) and Dynata Reporting & Analytics (MarketSight) on Saturday, July 11th between 11:00am Eastern - 1:00pm Eastern.

During this window, Audience Solutions and Reporting & Analytics may experience periodic and intermittent moments of downtime.
Jul 10, 09:28 CDT
Dynata Reporting & Analytics: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 10:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:00 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on July 11th, 2020 between 9:00 - 12:00 ET, affecting customers using the EU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Jul 10, 14:03 CDT
Jul 10, 2020
Dynata Audience Solutions: Service Disruption Update
Resolved - Our teams have fully resolved the service disruption affecting Dynata's Audience Solutions (Samplify and the Demand API).

The ability to launch projects (start delivering sample) using Dynata Audience Solutions has been fully restored.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Jul 10, 08:53 CDT
Update - Analysis continues, however switching the status to degraded performance.
Jul 10, 08:49 CDT
Identified - Our teams have identified and analyzed a service disruption affecting Dynata Audience Solutions (Samplify and the Demand API).

We have confirmed that the disruption is intermittently preventing projects from launching (preventing the start of sample delivery). When attempting to launch projects within Samplify or the Demand API, those projects will intermittently remain in the “queued” state.

There is no impact to the delivery of sample to already-launched projects.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Jul 10, 08:17 CDT
Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020
Dynata Audience Solutions: Service Disruption
Resolved - Our teams have resolved the service disruption affecting Dynata's Audience Solutions (Samplify and the Demand API).

As mentioned previously, there should have been no impact on the delivery of sample to live projects managed using Dynata Audience Solutions.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Jul 6, 12:02 CDT
Investigating - We're sorry, but we are currently experiencing performance issues in Dynata's Audience Solutions (Samplify and the Demand API).
Users may have intermittent errors, however the delivery of sample to live projects is not affected.

Our teams are investigating it and we will provide an update shortly.
Jul 6, 10:11 CDT
Dynata Audience Solutions: Partial Outage
Resolved - Our teams have resolved the service disruption affecting Dynata's Audience Solutions (Samplify and the Demand API).

As mentioned previously, there should have been no impact on the delivery of sample to live projects managed using Dynata Audience Solutions.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Jul 6, 06:31 CDT
Identified - We're sorry, but we are currently experiencing a partial outage in Dynata's Audience Solutions (Samplify and the Demand API).

We have confirmed that the disruption is affecting the tools themselves (Samplify and the Demand API), but it is not having an impact on the delivery of sample to live projects created using the tools.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Jul 6, 04:34 CDT
Dynata Survey Authoring: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 00:28 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 00:18 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 09:36 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on July 6th, 2020 between 01:18am Eastern - 01:28am Eastern.

During this window, Dynata's survey authoring and automated research tools (Cmix and Pop Research) will be unavailable and data collection for launched projects will be briefly paused.
Jun 29, 09:10 CDT
Jul 5, 2020
Dynata Reporting & Analytics: Scheduled Release
Completed - Our release of Dynata's reporting & analytics tool (MarketSight) is now complete and service is fully restored for customers using the US environment.
Jul 5, 02:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 01:00 CDT
Scheduled - Our next release for Dynata's reporting & analytics solution (MarketSight) is currently scheduled to occur on July 5th between 2:00am - 4:00am EST. During this window, you can expect that Dynata Reporting & Analytics will be unavailable for intermittent periods.

This release will include a number of bug fixes, including:

1. Fix for a bug affecting the Variable list table header for users of Reporting & Analytics in the Dynata Insights Platform.

2. Fix for a bug producing inconsistent sample sizes for certain Grid Variables built using Multiple Response Variables.

3. Fix for a bug exporting incorrect bar chart values in bar charts exported to PowerPoint when statistical significance is indicated / activated for the bar chart.
Jul 3, 15:16 CDT
Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Dynata Survey Authoring: Upcoming Release
Completed - The scheduled maintenance has been completed as of 12:19pm ET.
Jul 2, 11:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 11:01 CDT
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on Thursday July 2nd between 12pm ET - 1pm ET. During this window, Dynata's survey authoring tool (Cmix) will be intermittently unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product, with more details available here: https://kb.platform.dynata.com/article/738-release-notes-v37-0-0
Jun 30, 23:59 CDT
Dynata Audience Solutions: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 07:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:30 CDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on 7/2/2020 between 7:30am Est. - 8:15am Est.

During this window, Audience Solutions will be unavailable and delivery of sample to live projects will be paused.
Jun 30, 14:05 CDT
Jul 1, 2020
Dynata Audience Solutions: Service Disruption Update
Resolved - Our teams have fully resolved the service disruption affecting Dynata's Audience Solutions (Samplify and the Demand API).

The delivery of sample to live projects managed using Dynata Audience Solutions has been fully restored.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Jul 1, 19:32 CDT
Identified - Our teams have identified an intermittent service disruption affecting Dynata Audience Solutions (Samplify and the Demand API).

We have confirmed that the disruption is intermittently affecting the tools themselves (Samplify and the Demand API), and is also affecting the delivery of sample to live projects created using the tools.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Jul 1, 18:14 CDT
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

← Incident History Powered by Statuspage