Dynata Solutions Status

All Systems Operational

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform Operational

Customer Success Operations Operational

Dynata Support Portal Operational

Survey Authoring (Cmix) Operational

Respondent Data Collection Operational

Survey Authoring & Management Operational

Interactive Reporting Operational

Audience Solutions (Samplify) Operational

Delivery of Sample (research respondents) Operational

Samplify Operational

Demand API Operational

Demand API Sandbox Operational

Reporting and Analytics (MarketSight) Operational

United States Environment Operational

European Union Environment Operational

Australian Environment Operational

Dedicated Environments Operational

Sharpr Platform Operational

United States Environment Operational

European Union Envrionment Operational

Integrated Supply Suite Operational

Reward Center Operational

Project API Operational

Match API Operational

Import Service Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Dynata Reporting & Analytics: Planned Maintenance - Hosted, HC and Fidelity May 11, 2024 00:00-02:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 06, 2024 - 07:12 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 06, 2024 - 06:20 EDT

Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 05/11/2024 between 12:00AM EDT - 2:00AM EDT affecting customers using the Hosted, HC, EU and Fidelity environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
May 06, 2024 - 06:11 EDT

Dynata Reporting & Analytics: Planned Maintenance - AU May 13, 2024 09:00-10:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 06, 2024 - 07:20 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 06, 2024 - 07:10 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 06, 2024 - 06:21 EDT

Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 05/13/2024 between 9:00am EDT - 10:00am EDT (11:00PM AEST 05/13/2024) affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
May 06, 2024 - 06:13 EDT

Past Incidents

May 7, 2024

Dynata Survey Authoring: Upcoming Release

Completed - The scheduled maintenance has been completed.
May 7, 13:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 12:00 EDT

Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on 2024.05.07 between 12:00 PM EDT - 1:00 PM EDT. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product, with more details available here: https://help.dynata.com/s/article/2024-05-07-Release-Notes-v72-0-0-3d37f2e1
Apr 29, 07:07 EDT

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

Dynata Reporting & Analytics: Planned Maintenance - AU

Completed - The scheduled maintenance has been completed.
Apr 29, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 09:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 24, 09:53 EDT

Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 04/29/2024 between 9:00am EDT - 10:00am EDT affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Apr 23, 07:03 EDT

Apr 28, 2024

No incidents reported.

Apr 27, 2024

Dynata Reporting & Analytics: Planned Maintenance - Hosted, HC and Fidelity

Completed - The scheduled maintenance has been completed.
Apr 27, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 00:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 24, 09:54 EDT

Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on 04/27/2024 between 12:00AM EDT - 2:00AM EDT affecting customers using the Hosted, HC, EU and Fidelity environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Apr 23, 07:00 EDT

Apr 26, 2024

Dynata Audience Solutions: Planned Maintenance

Completed - The scheduled maintenance has been completed.
Apr 26, 07:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 06:00 EDT

Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Friday, April 26, 2024 between 6:00 AM EDT - 7:30 AM EDT.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Apr 25, 12:13 EDT

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.