All Systems Operational

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform ? Operational
90 days ago
100.0 % uptime
Today
Login and Module Navigation ? Operational
90 days ago
100.0 % uptime
Today
Instant Insights ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring (Cmix) ? Operational
90 days ago
99.96 % uptime
Today
Respondent Data Collection ? Operational
90 days ago
99.94 % uptime
Today
Survey Authoring & Management ? Operational
90 days ago
100.0 % uptime
Today
Interactive Reporting ? Operational
90 days ago
99.94 % uptime
Today
Audience Solutions (Samplify) ? Operational
90 days ago
99.92 % uptime
Today
Delivery of Sample (research respondents) ? Operational
90 days ago
99.93 % uptime
Today
Samplify ? Operational
90 days ago
99.92 % uptime
Today
Demand API ? Operational
90 days ago
99.91 % uptime
Today
Demand API Sandbox ? Operational
90 days ago
99.92 % uptime
Today
Reporting and Analytics (MarketSight) ? Operational
90 days ago
99.98 % uptime
Today
United States Environment ? Operational
90 days ago
99.94 % uptime
Today
European Union Environment ? Operational
90 days ago
99.99 % uptime
Today
Dedicated Environments ? Operational
90 days ago
100.0 % uptime
Today
Automated Research (Pop Research) ? Operational
90 days ago
99.94 % uptime
Today
Integrated Supply Suite Operational
90 days ago
100.0 % uptime
Today
Reward Center Operational
90 days ago
100.0 % uptime
Today
Project API Operational
90 days ago
100.0 % uptime
Today
Match API Operational
90 days ago
100.0 % uptime
Today
Import Service ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 7, 2020

No incidents reported today.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Resolved - Our teams have resolved the service disruption affecting data collection through Dynata's Survey Authoring and Automated Research tools (Cmix and Pop Research).

Data collection for projects should now be restored and operating normally.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Aug 3, 17:04 CDT
Monitoring - Our teams have implemented a preliminary resolution of the issue affecting data collection through Dynata's Survey Authoring and Automated Research tools (Cmix and Pop Research).

The team is continuing to monitor performance and will confirm as soon as service is fully restored. We apologize for the inconvenience!
Aug 3, 16:57 CDT
Identified - Our teams have identified and analyzed a service disruption affecting data collection through the Dynata Survey Authoring and Automated Research tools (Cmix and Pop Research).

We have confirmed that a substantial number of respondents are currently unable to complete their surveys in a timely fashion due to an outage affecting parts of our data collection infrastructure.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Aug 3, 15:41 CDT
Aug 2, 2020

No incidents reported.

Aug 1, 2020
Completed - The scheduled maintenance has been completed.
Aug 1, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 01:45 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on August 1st, 2020 between 2:45 am EDT - 3:00 am EDT, affecting customers using the EU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Jul 29, 18:23 CDT
Completed - The scheduled maintenance has been completed.
Aug 1, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 00:40 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on August 1st, 2020 between 1:40 am EDT - 2:00 am EDT, affecting customers using the US environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Jul 29, 18:18 CDT
Jul 31, 2020
Completed - The scheduled maintenance has been completed.
Jul 31, 07:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 06:30 CDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Friday 7/31/2020 between 7:30am EST - 8:45am EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Jul 29, 16:20 CDT
Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:00 CDT
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on Thursday July 30, 2020 between 12pm ET - 1pm ET. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.

This release will feature a number of bug fixes and enhancements to the product, with more details available here: https://kb.platform.dynata.com/article/745-release-notes-v39-0-0
Jul 29, 23:52 CDT
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020
Completed - The scheduled maintenance has been completed.
Jul 25, 20:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 20:00 CDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Saturday, July 25th between 9:00pm - 9:45pm Eastern.

During this window, Audience Solutions may be intermittently unavailable and delivery of sample to live projects may be intermittently paused.
Jul 21, 17:56 CDT
Jul 24, 2020

No incidents reported.