Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.
Dynata Insight Platform
Operational
Login and Module Navigation
Operational
Customer Success Operations
Operational
Dynata Support Portal
Operational
Survey Authoring (Cmix)
Operational
Respondent Data Collection
Operational
Survey Authoring & Management
Operational
Interactive Reporting
Operational
Audience Solutions (Samplify)
Operational
Delivery of Sample (research respondents)
Operational
Completed -
The scheduled maintenance has been completed.
Aug 28, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:00 EDT
Scheduled -
Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on August 27, 10:00 PM EDT to August 28, 12:00 AM EDT affecting customers using the Hosted, HC, EU, Fidelity, Forrester and Dedicated Server environments.
During this window, the Advanced Analytics module will not work on Hosted, Fidelity, EU, HC and Forrester.
Aug 24, 11:52 EDT
Resolved -
This incident has been resolved.
Aug 25, 17:44 EDT
Investigating -
Our teams have analyzed the ongoing service disruption affecting Dynata Plus Sample.
We have confirmed that the issue is affecting the ability to progress projects beyond the testing stage in Dynata Plus Sample, as projects continue to display "Test Not Started" even after the test has been completed successfully.
Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Aug 25, 16:42 EDT
Completed -
The scheduled maintenance has been completed.
Aug 22, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 22:30 EDT
Scheduled -
Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix). It'll be down for 2 minutes between Saturday, August 22, 2026 - 10:30 PM EDT to 11 PM EDT.
During this window, Dynata's survey authoring and automated research tools (Cmix) will be unavailable and data collection for launched projects will be briefly paused.
Aug 12, 17:24 EDT
Completed -
The scheduled maintenance has been completed.
Aug 22, 22:15 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 22:00 EDT
Scheduled -
We will be performing system maintenance on Dynata's Audience Solutions (Samplify) between Saturday, August 22, 2026 10:00 PM EDT - 10:15 PM EDT
During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Aug 18, 15:27 EDT
Completed -
The scheduled maintenance has been completed.
Aug 18, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:00 EDT
Scheduled -
Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on Tuesday, August 18, 2026 between 10:00 AM EDT - 11:00 AM EDT. During this window, Dynata's survey authoring tool (Cmix) will be unavailable, however data collection for launched projects will not be affected.
This release will feature a number of bug fixes and enhancements to the product.
Aug 11, 15:07 EDT
Completed -
The scheduled maintenance has been completed.
Aug 15, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 03:00 EDT
Scheduled -
We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Saturday, August 15, 2026 between 03:00 AM EDT - 07:00 AM EDT.
During this window, Audience Solutions will be unavailable(Launching NEW projects) however the delivery of sample to live projects will not be affected.
Aug 11, 15:45 EDT