Identified - Our teams have analyzed the ongoing service disruption affecting Dynata Audience Solutions (Samplify and the Demand API).
We are currently investigating an issue that may prevent some Samplify projects from progressing from Queued to Live status.
Impacted projects may remain in a queued state longer than expected and not begin fielding automatically. Our team is actively working to identify the root cause and restore normal operation.
If you have a project that remains queued and is not going live as expected, please contact Support immediately and include your project ID(s) so we can assist with prioritisation and investigation.
Sep 11, 2026 - 05:45 EDT
We are currently investigating an issue that may prevent some Samplify projects from progressing from Queued to Live status.
Impacted projects may remain in a queued state longer than expected and not begin fielding automatically. Our team is actively working to identify the root cause and restore normal operation.
If you have a project that remains queued and is not going live as expected, please contact Support immediately and include your project ID(s) so we can assist with prioritisation and investigation.
Sep 11, 2026 - 05:45 EDT
About This Site
Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.
Dynata Insight Platform
Operational
Login and Module Navigation
Operational
Customer Success Operations
Operational
Dynata Support Portal
Operational
Survey Authoring (Cmix)
Operational
Respondent Data Collection
Operational
Survey Authoring & Management
Operational
Interactive Reporting
Operational
Audience Solutions (Samplify)
Degraded Performance
Delivery of Sample (research respondents)
Operational
Samplify
Degraded Performance
Demand API
Degraded Performance
Demand API Sandbox
Operational
Reporting and Analytics (MarketSight)
Operational
United States Environment
Operational
European Union Environment
Operational
Australian Environment
Operational
Dedicated Environments
Operational
Dynata+ Platform
Operational
Dynata+
Operational
Dynata+ Sample
Operational
Dynata+ BrandLift
Operational
Integrated Supply Suite
Operational
Reward Center
Operational
Project API
Operational
Match API
Operational
Import Service
Operational
Partner Portal
Operational
Dynata QualityScore
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dynata Reporting & Analytics: Planned Maintenance - AU Sep 14, 2026 10:00-11:00 EDT
Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on Tuesday, September 15, 2026 between 01:00 AM AEDT - 02:00am AEDT affecting customers using the AU environment.
During this window, Dynata's Reporting & Analytics solution will be unavailable.
Posted on Sep 08, 2026 - 17:57 EDT
During this window, Dynata's Reporting & Analytics solution will be unavailable.
Posted on Sep 08, 2026 - 17:57 EDT
Dynata Audience Solutions: Planned Maintenance Sep 14, 2026 12:00-14:00 EDT
We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on Monday, September 14, 2026 between 12:00 PM EDT - 02:00 PM EDT.
During this window, Audience Solutions will be unavailable and delivery of sample to live projects will be paused.
Posted on Sep 08, 2026 - 18:01 EDT
During this window, Audience Solutions will be unavailable and delivery of sample to live projects will be paused.
Posted on Sep 08, 2026 - 18:01 EDT