Brand Lift Dashboard Refresh Delays
Update - We are continuing to work on a fix for this issue.
Dec 15, 2025 - 05:15 EST
Identified - Dynata is observing delayed processing times for Brand Lift dashboard refreshes affecting a small subset of large, high-volume studies. For any study affected, all exposure and survey data continue to be collected as expected; the impact is limited to the timing of dashboard updates. Engineering has identified the contributing constraints and is deploying performance improvements designed to increase throughput and resiliency. Additional optimizations are scheduled to continue through the coming weeks.

Updates will be posted as enhancements progress.
Dec 12, 2025 - 17:34 EST

About This Site

Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Products is available below. If you are experiencing an issue not listed here, contact support.

Dynata Insight Platform Operational
Login and Module Navigation Operational
Customer Success Operations Operational
Dynata Support Portal Operational
Survey Authoring (Cmix) Operational
Respondent Data Collection Operational
Survey Authoring & Management Operational
Interactive Reporting Operational
Audience Solutions (Samplify) Operational
Delivery of Sample (research respondents) Operational
Samplify Operational
Demand API Operational
Demand API Sandbox Operational
Reporting and Analytics (MarketSight) Operational
United States Environment Operational
European Union Environment Operational
Australian Environment Operational
Dedicated Environments Operational
Dynata+ Platform Degraded Performance
Dynata+ Operational
Dynata+ Sample Operational
Dynata+ BrandLift Degraded Performance
Integrated Supply Suite Operational
Reward Center Operational
Project API Operational
Match API Operational
Import Service Operational
Partner Portal Operational
Dynata QualityScore Operational
United States Environment Operational
European Union Envrionment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Dynata Reporting & Analytics: Planned Maintenance - Hosted, EU, Fidelity, Forrester, and HC Jun 4, 2026 00:00-02:00 EDT

Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on Thursday, June 4, 2026 between 12:00AM EDT - 2:00 AM EDT affecting customers using the Hosted, EU, Fidelity, Forrester, and HC environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Posted on Jun 02, 2026 - 17:16 EDT

Dynata Reporting & Analytics: Planned Maintenance - AU Jun 8, 2026 10:00-11:00 EDT

Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on Monday, June 8, 2026 between 10:00am EDT - 11:00am EDT affecting customers using the AU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Posted on Jun 02, 2026 - 17:19 EDT
Jun 3, 2026

No incidents reported today.

Jun 2, 2026
Dynata Survey Authoring: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 10:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 27, 04:59 EDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on Tuesday, June 2, 2026 between 10:00 AM EDT - 11:00 AM EDT.

During this window, Dynata's survey authoring tool (Cmix) some features may experience a partial loss of service, but no downtime is expected.
May 26, 16:19 EDT
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Dynata Audience Solutions: Service Disruption
Resolved - This incident has been resolved.
May 29, 18:02 EDT
Identified - Our teams are investigating the ongoing service disruption related to "get estimates" and launching a project affecting Dynata Audience Solutions (Samplify and the Demand API).

We have observed that the disruption is affecting the tools themselves (Samplify and the Demand API), but it is not having an impact on the delivery of sample to live projects created using the tools.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
May 29, 17:01 EDT
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026
Dynata Reporting & Analytics: Chart Issue Update
Resolved - This incident has been resolved.
May 26, 15:59 EDT
Update - We are continuing to work on a fix for this issue.
Nov 20, 09:11 EST
Identified - The MarketSight engineering team is currently aware of two issues affecting Dynata Reporting & Analytics tool (MarketSight) for customers using all environments, concerning charts imported from one dataset into another. These charts may not maintain their "All Values" filter selection after import, and may also render ignoring their selected filter settings. Our team has analyzed these problems and identified their cause.

The temporary workaround to correct this is to change the filter settings in the imported chart by selecting other values, changing the mode from manual to auto, or similar. This will refresh the chart.

Our team is working to resolve the issue in a satisfactory manner, and we will provide an update when available.
Nov 18, 15:15 EST
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

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