All Systems Operational

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Our goal is 100% system availability. Real-time status and planned maintenance for all Dynata Solutions is available below. If you are experiencing an issue not listed here, contact support.

Uptime over the past 90 days. View historical uptime.
Dynata Insight Platform ? Operational
90 days ago
100.0 % uptime
Today
Login and Module Navigation ? Operational
90 days ago
100.0 % uptime
Today
Instant Insights ? Operational
90 days ago
100.0 % uptime
Today
Survey Authoring (Cmix) ? Operational
90 days ago
99.32 % uptime
Today
Respondent Data Collection ? Operational
90 days ago
99.94 % uptime
Today
Survey Authoring & Management ? Operational
90 days ago
98.15 % uptime
Today
Interactive Reporting ? Operational
90 days ago
99.86 % uptime
Today
Audience Solutions (Samplify) ? Operational
90 days ago
99.02 % uptime
Today
Delivery of Sample (research respondents) ? Operational
90 days ago
98.97 % uptime
Today
Samplify ? Operational
90 days ago
98.61 % uptime
Today
Demand API ? Operational
90 days ago
98.63 % uptime
Today
Demand API Sandbox ? Operational
90 days ago
99.89 % uptime
Today
Reporting and Analytics (MarketSight) ? Operational
90 days ago
99.95 % uptime
Today
United States Environment ? Operational
90 days ago
99.86 % uptime
Today
European Union Environment ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Environments ? Operational
90 days ago
100.0 % uptime
Today
Automated Research (Pop Research) ? Operational
90 days ago
99.94 % uptime
Today
Integrated Supply Suite Operational
90 days ago
100.0 % uptime
Today
Reward Center Operational
90 days ago
100.0 % uptime
Today
Project API Operational
90 days ago
100.0 % uptime
Today
Match API Operational
90 days ago
100.0 % uptime
Today
Import Service ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Dynata Survey Authoring: Upcoming Release Oct 27, 11:00-12:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 26, 17:00 CDT
Scheduled - Our next release for Dynata's survey authoring tool (Cmix) is currently scheduled to occur on 2020.10.27 between 12pm ET - 1pm ET. During this window, Dynata's survey authoring tool (Cmix) will be available but may show signs of slowness, however data collection for launched projects will not be affected.

This release will feature enhancements to the product, with more details available here: https://kb.platform.dynata.com/article/763-release-notes-v40-0-0
Oct 26, 16:32 CDT
Past Incidents
Oct 26, 2020

No incidents reported today.

Oct 25, 2020

No incidents reported.

Oct 24, 2020
Dynata Reporting & Analytics (EU Environment): Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 01:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:02 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on October 24th between 2:00 am EDT - 2:20 am EDT, affecting customers using the EU environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Oct 23, 12:54 CDT
Dynata Reporting & Analytics (US Environment): Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 00:40 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on October 24th between 1:40 am EDT - 2:00 am EDT, affecting customers using the US environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Oct 23, 12:39 CDT
Oct 23, 2020
Dynata Audience Solutions: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 07:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 06:30 CDT
Scheduled - We will be performing system maintenance on Dynata's Audience Solutions (Samplify and the Demand API) on 23rd October 2020 between 7:30am EST - 8:30am EST.

During this window, Audience Solutions will be unavailable however the delivery of sample to live projects will not be affected.
Oct 22, 09:25 CDT
Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020
Dynata Audience Solutions: Service Disruption Update
Resolved - Our teams have fully resolved the service disruption affecting Dynata's Audience Solutions (Samplify and the Demand API).

The delivery of sample to live projects managed using Dynata Audience Solutions has been fully restored.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Oct 18, 11:50 CDT
Identified - Our teams have identified an ongoing service disruption affecting Dynata Audience Solutions (Samplify and the Demand API).

We have confirmed that the disruption is intermittently affecting the delivery of sample from certain sample sources to live projects created using the tools.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.
Oct 18, 08:19 CDT
Oct 17, 2020

No incidents reported.

Oct 16, 2020
Dynata Survey Authoring: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 15:30 CDT
Scheduled - Please be aware that we will be performing a variety of system maintenance on the Dynata Survey Authoring tool (Cmix) on October 16th, 2020 between 4:30pm - 5:00pm EST.

During this window, Dynata's survey authoring tool (Cmix) will be available, however there may be intermittent and brief delays in system performance as the maintenance is performed.
Oct 16, 13:41 CDT
Oct 15, 2020

No incidents reported.

Oct 14, 2020
Dynata Survey Authoring: Data Collection Restored
Resolved - Our teams have resolved the service disruption affecting data collection through Dynata's Survey Authoring and Automated Research tools (Cmix and Pop Research). This was occurring from from 10:50am EST to 11:15am EST.

Data collection for projects should now be restored and operating normally.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Oct 14, 09:00 CDT
Dynata Survey Authoring: Service Restored
Resolved - Our teams have resolved the service disruption affecting Dynata's Survey Authoring solution (Cmix).

As mentioned previously, there should have been no impact to data collection for launched projects.

We apologize for the inconvenience, and please let us know if you encounter any issues.
Oct 14, 05:30 CDT
Dynata Survey Authoring: Service Disruption Detected
Resolved - We're sorry, but we are currently experiencing a service disruption in Dynata's Survey Authoring tool (Cmix) and our teams are investigating it.

We will provide an update as to whether our data collection or automated research tools (Pop Research) have been affected shortly.
Oct 14, 05:00 CDT
Oct 13, 2020
Dynata Reporting & Analytics: Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 19:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 19:30 CDT
Scheduled - Please be aware that we will be performing some important system maintenance on the Dynata Reporting & Analytics tool (MarketSight) on October 13th, 2020 between 08:00pm - 08:05pm affecting customers using the United States environment.

During this window, Dynata's Reporting & Analytics solution will be unavailable.
Oct 13, 18:44 CDT
Oct 12, 2020

No incidents reported.

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