The incident has been resolved and additional database maintenance will be maintained to ensure site performance.
Posted Nov 23, 2020 - 12:08 EST
Update
Intermittent issues with dataset upload, sync, and append operations may occur. Dynata teams are working to implement a persistent resolution to the underlying cause of these issues.
Posted Nov 19, 2020 - 16:43 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2020 - 10:05 EST
Update
We are continuing to investigate this issue.
Posted Nov 19, 2020 - 09:21 EST
Investigating
We're sorry, but we are currently experiencing a service disruption in Dynata's Reporting & Analytics tool (MarketSight) affecting customers using the US and EU environment.
Our teams are investigating it, and we will provide an update shortly.
Posted Nov 19, 2020 - 09:08 EST
This incident affected: Reporting and Analytics (MarketSight) (United States Environment, European Union Environment) and Survey Authoring (Cmix) (Interactive Reporting).