Dynata Reporting & Analytics: Service Disruption Update

Incident Report for Dynata Solutions

Resolved

This incident has been resolved.
Posted May 08, 2026 - 15:51 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 08, 2026 - 14:56 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 08, 2026 - 12:38 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 08, 2026 - 09:38 EDT

Update

We are continuing to work on a fix for this issue. The root cause has been identified as being related to our cloud services provider.
Posted May 08, 2026 - 07:24 EDT

Identified

Our team has analyzed the service disruption affecting the Dynata Reporting & Analytics tool (MarketSight) for customers using the Hosted environment, and has identified its cause.

Our team is working to resolve the issue, and we will provide an update shortly.
Posted May 08, 2026 - 03:00 EDT
This incident affected: Reporting and Analytics (MarketSight) (United States Environment, European Union Environment, Australian Environment, Dedicated Environments) and Survey Authoring (Cmix) (Interactive Reporting).