Dynata Audience Solutions: Service Disruption

Incident Report for Dynata Solutions

Resolved

The incident has been resolved, and projects are now progressing to Live status as expected.

Posted Sep 17, 2026 - 13:46 EDT

Identified

Our teams have analyzed the ongoing service disruption affecting Dynata Audience Solutions (Samplify and the Demand API).

We are currently investigating an issue that may prevent some Samplify projects from progressing from Queued to Live status.

Impacted projects may remain in a queued state longer than expected and not begin fielding automatically. Our team is actively working to identify the root cause and restore normal operation.

If you have a project that remains queued and is not going live as expected, please contact Support immediately and include your project ID(s) so we can assist with prioritisation and investigation.

Posted Sep 11, 2026 - 05:45 EDT

This incident affected: Audience Solutions (Samplify) (Samplify, Demand API).