Dynata Survey Authoring: Service Disruption Update

Incident Report for Dynata Solutions

Resolved

This incident has been resolved.

Posted Feb 06, 2024 - 12:50 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2024 - 12:27 EST

Identified

Our teams have analyzed the ongoing service disruption affecting the Dynata Survey Authoring tool (Cmix). We have confirmed that while the disruption does affect the survey authoring tool itself, it does not impact data collection for launched projects.

Our team is working to resolve the issue as we speak, and we will provide an update shortly.

Posted Feb 06, 2024 - 11:49 EST

This incident affected: Survey Authoring (Cmix) (Survey Authoring & Management).